Public Service Announcement

We shall continue to serve you awesome, high quality content after this Public Service Announcement.

I wrote this with a smile on my face. I tried to use humour. My humour is of the ironic kind, so might not be obvious and understandable to everyone to some. Just know that I wrote this with a positive vibe, and that's how you also should read it. Life is too short to be grumpy!



Philip aka Sectionhiker had an interesting post on his blog yesterday. Called "Outdoor Blogger Challenge – Product Review Disclosures" he thinks it is time for outdoor bloggers to disclose if they got free gear, in-kind compensation for a product review or even a financial benefit. I'm all in favour of transparency, and have disclosed since day one in my About/ FAQ page and in articles that a lot of gear on the blog, that gets reviewed, has been provided for free, or has been purchased at a reduced price or has been loaned to me. I also have an Amazon Affiliate account, which means if I post a link to Amazon, and you buy something, I usually earn a few cents (I received a Amazon coupon last week, worth $35 which I "earned" in about six months. I'm not planning to retire soon =). If you Flattr me, I also "earn" some money (Woohoo, just checked: my preliminary Flattr revenue for July is 0,29€ - time to book those Fiji tickets!). Add in the massive revenue from those Ads on the side, and I reckon I can fly First Class and spend a week in the Hilton President Suite.

Before I continue on what Philip wrote, lets do this in plain language: Gear Reviews drive traffic. It is what people search for on Google, and hence they come and visit your "XYZ Review". They might stick around to read about your trips, but likely they're not. It is all about gear, as has been written about and lamented on by others as well. Yes, I think it is sad - I personally am a lot more excited and motivated to write about my trips and experiences than doing a gear review each week. But: Gear reviews drive traffic. If stats mean nothing to you, you won't be bothered by this, for those that have ads and affiliate programs if means possibly earning a few more bucks. So if a call to disclosure comes, it already makes me listen closely. What is the real reason for a post like that?

Philip closed his article, which apparently was triggered by a post on Daily Hiker who in turn felt he needed to write something about it because of something he read on GearGals, with three questions, which I will answer here.

- As an outdoor blogger, do you disclose the receipt of complementary products or other financial incentives from manufacturers whose products you review online?

Yes, since day one. Like Phil, Philip, and a whole bunch of other bloggers, I receive free gear for review from manufacturers and PR companies. And I too have the luxury to choose the something I'd like to test. Obviously I would rather spend my time and test something I want to use versus something I don't want to use (which is a good explanation for the amount of favourable reviews here - I just don't have time and desire to test and write about crap). And still then I always have been 100% saying how things are - if something is crap, then it will be said. I also am not forced to do a review, get money for it, get to go on trips, or anything else.

I also know that a lot of you readers think it is fine that bloggers get free gear and write reviews about it. The reasoning goes that if a guy, who spends every other weekend in the forest and hills is testing a backpack/ jacket/ pants/ stove, he has a pretty good idea of what he is talking about. And if he says "Hey, this is cool, but XY detail is not so good" then it gives those readers an idea what to expect before they dish out their hard earned money. There's plenty of comments on old gear reviews here, where people say they're very thankful for the detailed review, and that they found my opinion of the item was spot on; that they bought that item and also find it is fab. And I also get the occasional email asking additional questions, which I always try to answer promptly.

Also, reviews are very personal in my opinion. I think Phil's reviews are fab, because Phil is out hiking a lot. He takes fine photos, and adds in videos which give a good idea of how something works in real. Finally, Phil is about the same size as me, and we have similar needs and expectations, and hike in fairly similar conditions (OK, it gets a lot colder here ;). All that means I trust Phil's reviews, and find them useful. And I think that people who are about my size and weight as me (that's 175 cm and 65 kg) usually find my reviews pretty spot on - and are thankful that I went to write a review about a free piece of gear which they needed to pay about, before they paid for it.

Finally: In that soon bankrupt country the USA people need to disclose if they got something for free/ a review is paid for. That's fine by me, though in Europe we still have freedom of speech, and none such measures apply. I and other still do disclose this information, even if we would not need to. But if some don't do it, then that is cool for me as well. Because, applying US law to people in other countries is also, hmmm, how to say this nicely? Colonial?



- As a reader, do you think it is important for bloggers to disclose any financial interests that might effect their assessment of a product?

C'mon, financial interest? What are we talking about? $1000 or more for a review?

Using common sense it is pretty quickly to see if a review is bought (or rubbish, for that matter). A quick look at a site and the writing and layout tell me at least what's the story. Lacking common sense? Here's Hendrik's Quick Guide To Evaluate the Credibility if a Site's Reviews are Trustworthy:

- Does the site have a flashy header with a modern (and often pretty awful) typeface?
- Are there advertisements on the top, the sidebar, and/ or at the bottom of the site?
- Does the review contain less than four photos?
- Are the photos used stock photos (often with a white, black or very exotic background)?
- Does the text sound like a press release? (Hint: If it sounds like one, it is one!)
- Does the review contain less than three paragraphs? (A paragraph should consist of at least two sentences - more = better ;)
- Does the "review" end with an affiliate link?

If you answered with yes to more than two questions, chances are that in 99% of the time the reviewer doesn't have a bloody clue about backpacking and just rephrased a press release and used the photos they sent him along. Need an example? This site writes only rubbish and exists for the advertisements on the top and side. And yes, he does have no clue about UL backpacking.

- Would you support reader boycotts against outdoor bloggers who do not disclose pre-existing relationships in the product reviews that they publish?

What's next? We're going to march united against heavyweight backpackers?

Just the thought alone is borderline, I think. The same goes for eStyle badges of trust. For the vast majority this is a hobby, a passion, on which we labour in the hours after work. If someone gets a free jacket, awesome for them! I hope they go out, test it like there's no tomorrow, and write a kick-ass review about. I really don't care if they got it for free and tell me or not, if they write a honest, down-to-earth review.



To conclude, I am all in favour of transparency and openness. I have been open about it, and always will be. But as we're largely talking here about personal blogs, all over the world, of a small community, I find that eStyle badges and talking of boycotts is not the way to go. If a blogger gets some free gear to do a proper test with it, and writes a good review, than that is to the benefit of us all and I for one am happy for the blogger that he got free swag to play with. I also don't mind a few appropriate ads - the ads here for example allow me to pay for public transportation and food when I go somewhere, as well as develop this site further.

Finally, I also would like to play that ball towards the shops, manufacturers and distributors - they are the ones winning (and making a profit) with reviews, both because of the publicity, created sales, backlinks, and the feedback. They should be the ones demanding absolute transparency - but normally they don't. Some do. So in my opinion, the movement should come from the providing side, not the receiving side. And now you can read my last review (from May!) while I make the next ones ready ;)

38 Questions, comments, observations:

  1. Fine post, Hendrick (mainly because it echoes my instincts on boycotts and "trust" badges.)

    Best way to boycott a site is to click the "back" button. Best way to judge its trustworthiness is to run it through your BS filter and see what comes out.

    ReplyDelete
  2. Donmeredith742 August 2011 13:47

    Well put.

    ReplyDelete
  3. Well said. As someone who gets no gear for free, whether or not a reviewer gets free gear is irrelevant. I see Hendrik as a straight shooter from twitter and his blog so I know he's not going to BS me. That said, I take ALL gear reviews with a grain of salt. If I like something, I will most likely take the plunge.

    ReplyDelete
  4. Thanks Tom. I agree - if you don't like something, don't read it and leave the page.

    ReplyDelete
  5. Thanks Don! Bikepacking in Iceland ;) ?!

    ReplyDelete
  6. *looking up the term "straight shooter" ...* http://www.urbandictionary.com/define.php?term=straight+shooter

    Ah, thanks Chris. I do expect every reader to read a review with a grain of salt. I expect them to be smart enough to realize that I don't buy a new backpack every week. And I also expect them to realize that if I'm a Size S, semi-athletic, and like long hikes with 4 km per hour that my needs are different from someone who like to lounge in camp after a 2 km stroll.

    ReplyDelete
  7. Fantastic suggestion Henrik - that we get the manufacturers to require bloggers to include disclosure statements in their reviews. I knew I could count on you to drive the discussion forward beyond the great comments we had on my site yesterday from readers, manufacturers, and other bloggers. I'm glad the dirty little secret of blogging is now out in the open and being debated on the best blogs!

    Thanks for all the great web design suggestions too. Do you only wear black clothing?

    ReplyDelete
  8. Transparency. It has got to start somewhere. I sure think the world needs more. Ok, got that off my chest. :-)
    I don't know about others, but I don't just read one review on an item. I have been cultivating trusted reviewers. I tend to go through three or more before I really consider a product.

    ReplyDelete
  9. Sounds like your own thoughts on it chime closely with mine. I do reviews for Webtogs, and sprinkle links back to them throughout the text as per our agreement. I get to keep the stuff - I mentioned this in my first review, but never subsequently. The reviews are obviously reviews - basically a sponsored post. They usually start with 'Webtogs sent me...' or 'Gareth from Webtogs...' 

    I'd rather not insult my readers intelligence by assuming they aren't savvy enough to work it out for themselves. If anyone wants to boycott based on that, then they're more than welcome - They won't miss me, and I won't miss them...

    ReplyDelete
  10. The trip reports are how I judge whether a gear reviewer is worth beans. If they've got nothing personal or have dopey Associated Content type drivel, it's time to go elsewhere. Another key is if you Google a piece of gear you will invariably get a hundred vendor returns that have the same couple of press release lines. If the "personal review" resembles, time to go. I called a blogger once on a really lame story and he admitted he had not read it before posting. He's no longer of interest to me. I appreciate that you and your Nordic Lightpacking compatriots own and use the gear you review and show pics of it out on some lonely ridge where no desk hiker would ever go. When someone writes about spending a week in arctic winter Lapland under a piece of silnylon and they didn't die,  that's a pretty good review.

    Keith

    ReplyDelete
  11. I think Phil raised a good discussion.  I agree with some of his points.  I don't agree with boycotts and the like.  But the point you make is superb with "the movement should come from the providing side, not the receiving side"   

    But I fear all they want is brand publicity.  I doubt thinks will change soon.  On ads I am all for a few outdoor related ads to help fund trips and the like.  Why not.  You put a lot into writing the blog.   Why not get some cost covered for the content you provide.  

    ReplyDelete
  12. Think you need to relax a little and get out more geepers!

    -Stephen

    ReplyDelete
  13. stephanie mullins2 August 2011 16:17

    Perhaps I need to do more gear reviews so I can get free swag...

    ReplyDelete
  14. I think I have always been up front and open about where items have come from for reviewing. One area that I haven't made mention of until recently is the ads and my Amazon associates but I didn't think I needed to, all the ads are up front and easily seen. Most of the blogs I read seem to have full disclosure on them, so I can't see a problem. 

    ReplyDelete
  15. I'll try not to paraphrase too much of my response on Philips blog! Suffice to say, great response Hendrik and thanks to both you and Philip for getting us talking about this. I'm not a fan of the badges idea or a boycott, but the points raised are valid so I'll step up on the retailers side for Webtogs to say what we will do.

    Our bloggers already mention they get the gear from us, I'm happy to ask them to state that it's free as well for the sake of further transparency. On the independence side, we already promise our reviewers never to interfere, even if they leave a negative review (see my response here for why http://sectionhiker.com/outdoor-blogger-challenge-product-review-disclosures/#comment-12073 ). That will never, ever change from our side.

    Fraser, for the record, you are free to state that the Women's walking skirt we sent you was badly fitted, and ripped on your Saturday night out, as well as staining when you spilt your Pina Colada down it :)

    ReplyDelete
  16. My previous comment somehow dissapeared in to the Disqus wilderness so I will try again! Great post Hendrik, you and Philip have raised a valid issue. I am not a big fan of the boycott idea or badges, but I will stup on the retailers side to say what Webtogs will do.

    The bloggers we work with already mention that they get their gear from us, and most mention it is free, but we'll ask them to post this to ensure greater transparency.

    On the independence side, we already promise our bloggers total editorial integrity (see here for why http://sectionhiker.com/outdoor-blogger-challenge-product-review-disclosures/#comment-12073) and this will never, ever change.

    Fraser, for the record, you are free to post that the walking skirt we sent you ripped on your first night out, fitted badly and stained when you spilt your Pina Colada down it :)

    ReplyDelete
  17. Does that mean I won't be getting my badge, hat & stick then?

    ReplyDelete
  18. As someone who is not a big 'gear freak' and who only started writing reviews a couple of months ago, this is something I thought about a bit. Here's my jumbled thoughts. I don't buy a lot of new gear, but when I do need something I do want to read several reviews. I can do random searches on the 'net, but I prefer to listen to people I know and I include 'know them through their blogs'.

    About 6 months ago I was approached by one of the UK high street outdoors chains and asked if I wish to review their products. I said no, because I know I rarely buy stuff there - they just don't stock the gear I want/like. Like you, I don't wish to waste my time reviewing stuff that is not to my requirements.

    Then 3 months ago I was approached by a different online/high street retailer and this time  I said yes. But I thought long and hard about this. Initially I wasn't keen as I felt it was encouraging consumerism, and taking away from the nature of my blog. But as a friend pointed out to me, if I like a product and say so in a review, that's a help to people who may be debating whether or not to spend money on that product, and may save them wasting money on buying other products that do not suit their requirements,

    This retailer asks that links are made to their website, and I'm happy to sprinkle links to the website throughout gear review posts. But even if this was not a requirement. I'd say if and when I got a freebie.

    BTW The reason why, so far, I've only reviewed products that I got as freebies is because I've not bought new gear except for one item, which them became unavailable a few weeks after I purchased it!

    ReplyDelete
  19. Just wait till you see the pics in my review!

    We Scots are well accustomed to wearing skirts, so I know a good one when I see it! Thankfully, the Webtogs returns policy is very accommodating! ;)

    ReplyDelete
  20. Most of the time I get turned on to gear and gear manufacturers by reading about them on people's blogs, and so the level of trust I have for a review or opinion is directly correlated to the level of trust or the opinion I have for that blogger. If gear they like is also gear I like then I tend to listen more to their opinion. Hendrik digs woolpower, I dig woolpower, therefore I might also dig packrafting :)

    It's an interesting post and fun to think about, but I can't see a big issue here. Mostly because I believe the truth will out! The guys that take their independence and honesty seriously can be spotted a mile away, and people that want to use their blog for making cash or for getting free goodies will also be easy to spot. 

    I just can't believe sectionhiker turned down a trip with Fjällräven! He has got too much morals! Fjällräven call me babe! Let's do a deal!
    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Arial}

    ReplyDelete
  21. Good post Hendrik.  As someone who has no intention to ceasing to lament the extent to which gear reviews drive new traffic, I cannot but agree.

     
    "The trip reports are how I judge whether a gear reviewer is worth beans."

    Amen.  I'm all for transparency of source, and transparency of use.  My beef is that too many reviews are essentially of-the-couch.  That being said, my magazine work lately has taught me just how hard/impossible it can be to really put a range of gear through it's paces.

    ReplyDelete
  22. I don't really think it is a dirty little secret, to be honest. 

    I love web design, and think it is pretty easy to see what's a good site and what not. 

    Regarding clothing, is there any other colour than black?!

    ReplyDelete
  23. "The trip reports are how I judge whether a gear reviewer is worth beans."

    Well said, Keith, and good common sense suggestions (checking Google for similar text). 

    ReplyDelete
  24. So, how do you like that running skirt?

    As I answered @a89da76603bf3e2113e133356d574996:disqus - I do expect them readers to be savvy enough. We're not at a toddler meet-up here, and using the own thinking process a bit hasn't harmed anyone yet. 

    ReplyDelete
  25. Of course the majority of them won't push for transparency and openness. An editorial piece without a disclaimer is a lot more trustworthy. And also all magazines I know (don't know about TGO and the like) do not explicitly state that all the gear they test is provided free of charge from the manufacturer/ PR company, although that should be clear/ is clear to all readers. 

    ReplyDelete
  26. The point with ads and Amazon links is, it does not take anything away from a reader. If he buys something via a Amazon link, it does not get more expensive because of that - he just ensures that the one posting the link earns a few cents. Also Ads, if they're not of the flashy and intrusive kind, shouldn't be a problem. If someone doesn't want to see them, then there's widgets for that.

    ReplyDelete
  27. Badge, hit and stick are on order, Tookie - no worries! The #BlogPolice is coming :D

    ReplyDelete
  28. Thank you Dave. @facebook-100000482148138:disqus made a great point above, so if a blog is all gear reviews and no trip reports, then that should make one think. 

    I enjoy doing a proper gear review, though it does take a lot of time. At least two weeks of use in the outdoors is what I want before stating how I feel about it, and then comes taking and sorting photos, a video, etc. That is a lot of work, but can be rewarding and useful for others. I think your future BPL articles will be ace, you put that gear through its paces!

    ReplyDelete
  29. Hear, hear!!
    Excellent post!
    And I too agree on the comment "The trip reports are how I judge whether a gear reviewer is worth beans.".
    / Karl

    ReplyDelete
  30. We read each other's blogs because we know the people who write them and evaluate their opinions based on what we know of them and see of them. In a litigious society like the US, transparency (borne out of inherent lack of trust) is perhaps more necessary than in Europe. I am unlikely to read a review on a site that I do not know or trust as I cannot evaluate a product without knowing something about the user's/reviewer's background. I know your proclivities toward UL and I also know what you like and don't like. We don't always have the same priorities but usually we do so your opinion matters to me for that reason. Also, a review with good photography is as much about you getting the vital info rather than an opinion and that is a matter of fact that cannot be fabricated. I commented on this when joe newton posted a similar post and it saddens me that we feel we should disclose out of duty. 

    You said: "...if a guy, who spends every other weekend in the forest and hills is testing a backpack/ jacket/ pants/ stove, he has a pretty good idea of what he is talking about. And if he says "Hey, this is cool, but XY detail is not so good" then it gives those readers an idea what to expect before they dish out their hard earned money."

    That's the crux. a well intentioned, detailed, honest and balanced review. How you came by the product becomes far less relevant.

    ReplyDelete
  31. Konstantin Shemyak3 August 2011 11:26

    Hendrik, I liked your "Quick Guide To Evaluate the Credibility" so much that I even <a href="http://www.konstantin.shemyak.com/dnevnik/2011/08/%D0%BE%D0%B1%D0%B7%D0%BE%D1%80%D1%8B-%D1%81%D0%BD%D0%B0%D1%80%D1%8F%D0%B6%D0%B5%D0%BD%D0%B8%D1%8F-%D0%BA%D0%B0%D0%BA-%D0%BE%D1%82%D0%B4%D0%B5%D0%BB%D0%B8%D1%82%D1%8C-%D0%B7%D1%91%D1%80%D0%BD/>translated it into Russian</a> :)

    I added there sentences to "evaluate the credibility" also of non-professional reviewers. They often suffer from other kind of blunders:
    - emotionally calling purely quantitative properties: "extremely light backpack" (instead of saying that it weighs 700g), "very spacy tent" (giving the dimensions would be so much more useful)
    - quoting a base product property "good" or "bad". "Unfortunately, the tent has no snowflaps" (select one with flaps if you need them); "Very good, sufficiently thick sleeping pad" (just choose the thickness appropriate for conditions)
    - lack of comparison to other products: "the tent sets up easily" (about the tent which sets up in exactly the same way as more than half of all tents on the market); "the gas stove is stable" (although its feet are not spaced wider than of most others).

    ReplyDelete
  32. I would have just thought it was a matter of common sense and honesty...

    ReplyDelete
  33. Great post. I read Phillips the other day when it came out too and found it enlightening. I still consider myself a pretty new blogger, and I did not know that there is actually laws that enforce this. I just thought it was common sense as well as courtesy.

    I have had a few items provided to me for reviews and have always made that clear in my text, but I have never provided an actual official disclaimer at the bottom of the post. I have noticed it on others blogs, but just never adapted that style in my postings. But now with all the light shed upon it, I think I may start adding it at the bottom with any future reviews. (It looks more "official" too.)

    As for an Amazon acct, I do have one of those too, but I haven't really done much with it. The only money that ever showed up is from stuff I bought out of it, but it wasn't even enough to get anything from it...

    ReplyDelete
  34. What's wrong with testing and evaluating gear?  In my opinion, it very well could reveal whether you're a qualifiable candidate or not to provide proper feedback to the R&D department of a given manufacturer.  There is nothing inherently dishonest about receiving gear on an evaluative basis, who cares if you spend your coin on your own gear, it doesn't affect the validity of your review whatsoever IMO.  

    ReplyDelete
  35. Although my traffic is relatively insignificant (1000 to 2000 a week), I feel some responsibility to disclose.  But it really sucks that here in the good ole’ U.S. of A. it is now a legal responsibility to do so.  It’s true; most traffic comes from gear reviews.  The most I have ever been paid for a review is a very nice “Thank You” email from a sunglass company.  Ultra-light travel (backpacking or biking) is a gear intensive endeavor and I naturally want to share with my readers, few they may be, what I’ve found works and what does not.  I would hate to think I could be drug into court because I failed to mention the review was unsolicited.
     
    By the way, if there are any bicycle companies out there who need a (wink wink) unbiased review, I ride a 56 cm and my favorite color is green.
     
    Thanks, Jack

    ReplyDelete
  36. Interesting. I didn't know there was a disclosure law for US bloggers. I've only received one product free for testing (a Kupilka, and btw Gossamer Gear, why do you never return my calls?) - looking at this from the other side, am I seriously expected to state "I bought this myself" for every review? Well, I'm not going to.  It's pretty self-evident when people get free testing gear, both from the quantity of posts (I mean, who else could afford to buy all that stuff?), and from their tone (I'd be excited at getting new gear all the time, too).

    ReplyDelete
  37. What Eugene and Hendrik said.

    I see no problem in reviewing free gear. I'd like to get some free gear for testing (But I'd need to really get it a month or two for loan is a bit short lived to really evaluate a piece of outdoor gear except if having a big trip coming up and who want's to take a big trip with brand new gear?) Maybe I should write revies as thus far I've had to pay my gear myself. I mgiht get discount for takign some photos for manufacturer/reseller but it doesn't affect my view on the gear. And for my future big trips I'd like to compare things costing 600-10000euros a piece! That's pretty hard to do if you have to pay for your own gear... So, I'm pleased to take any high quality gear suited for long trips (arctic winter, summer in Lapland, packrafting, etc.) fro review and feedback. Give me your best shot. ;)

    ReplyDelete